Our Impact
Impact Report 2023/24 : Driving a Better Future
Our values have guided our business from the beginning. Since 2016, Neuron has envisioned a safe, sustainable, and accessible way for people to move around cities. Neuron’s latest Impact Report highlights the work we have done around the world to deliver sustainable, safe and inclusive e-scooter programs, while ensuring our vehicles create a positive social, economic and environmental benefits for cities.
Bridging the E-scooter Gender Gap: Enhancing Adoption and Safety
Once thought of as just “boys’ toys”, e-scooters are now widely adopted by all genders as a mainstream transport option. The report analyses our rider demographics and provides recommendations for how to create safer and more inclusive micromobility programmes for all. We further examine our riders’ perceptions of e-scooters in relation to their risk tolerance, vehicle design, city infrastructure and night-time riding.
Read our other reports:
Sustainability Drives Us
In order to meet the environmental promise of shared micromobility, we are focused on providing an alternative to unnecessary car trips.
Supplier Code of Conduct
Climate and social responsibility extends to the suppliers we choose to work with. We hold our suppliers to stringent standards, including being respectful of the environment, promoting ethical employment, safe and respectful work conditions, and practicing business integrity.
Certified Carbon Neutral
Our global operations are certified Carbon Neutral and we are on our way to becoming Carbon Negative. We offset unavoidable emissions with credits that meet the Gold Standard and Verified Carbon Standard. To measure our carbon footprint, Neuron undertakes a strict carbon reporting exercise across Scope 1, 2 and 3 through the Carbon Reduction Institute’s NoCO2 Certification programme.
Economic Prosperity
Other than providing a safe, affordable, and sustainable way to travel, Neuron e-scooter and e-bike programmes encourage tourists and locals to see more, do more and spend more, giving a direct boost to local economies. Globally, about 7 in 10 Neuron trips resulted in a purchase at a local business.
Developing Our Communities
We aim to deliver a service that creates a positive impact on the communities where we operate, making them more prosperous and ensuring our service is equitable and accessible.
Riders with disabilities
Around the world Neuron e-scooters help improve urban accessibility, especially for 5% of our riders who have a disability or mobility impairment. Our data reveals riders with disabilities are more reliant on our e-scooters than the average Neuron rider. This underscores the importance of ensuring rental e-scooters are accessible to all.
Neuron Access
To meet the diverse needs and social realities in our operating cities, Neuron Access is a global initiative that aims to make our service more equitable and accessible. We work with each city to identify communities that would benefit from concession passes and discounted or free rides. This helps enable as many people as possible to reap the benefits of micromobility.
Accessibility through partnerships
Neuron recognises that people with disabilities are experts in their own experiences and the value they offer in sharing those experiences. We consult with disability advocacy groups in our markets to ensure our service promotes accessible streets and is sensitive to the needs of all users.
Safety in Our DNA
The safety of our riders and the wider community is our number one priority.
